Privacy policy

Information we collect

We collect information needed to serve you, including:

●   Name, contact details and delivery address

●   Orders, payment status and after-sales correspondence

●   Device, usage and cookie information as relevant to the services in use; payments are processed through the relevant payment service providers

How we use it

We use information to process orders, arrange shipping, provide customer support, prevent fraud, meet legal obligations and improve the website. We rely on appropriate legal grounds and request consent where required.

Microsoft Clarity and cookies

We use Shopify and Microsoft Clarity to understand website usage and improve the browsing experience.

●   An active Cookie Consent Banner lets visitors manage consent for non-essential cookies.

●   If we introduce other analytics or advertising tools, we will review and update our disclosures and consent settings as needed.

Sharing and international transfers

We may share necessary information with payment providers, couriers, insurers, Shopify, website service providers and authorities where required. Information may be processed in Thailand or other service-provider locations, subject to applicable cross-border safeguards.

Retention and your rights

We retain information only as needed for our services and legal obligations, with appropriate safeguards. You may contact us to exercise applicable privacy rights, including access, correction or withdrawal of consent.

Privacy contact

Contact LUMINARI: hello@myluminari.com | +66 61 449 1688 | LINE @Luminari | WhatsApp +66 61 449 1688 | 38/24 The Pride Sukhumvit 77 (On Nut 30), Suan Luang, Bangkok 10250, Thailand