Accidental damage, including loose or fallen diamonds and damage caused by wear, may be eligible for repair.

Our team will assess each piece individually and provide a quotation before proceeding with any chargeable repairs.

• Warranty Coverage: Our lifetime warranty covers manufacturing defects only and does not apply to sterling silver jewelry. If a defect is confirmed to be manufacturing-related, Luminari will repair or replace the affected component at no additional cost.
• Warranty Exclusions: The warranty does not cover damage caused by accidents, improper care, misuse, normal wear and tear, loss, or theft.
• Third-Party Alterations: Jewelry that has been modified, altered, or repaired by a third party is no longer eligible for warranty coverage.
• Service Eligibility: Certain designs, including some eternity rings and intricate settings, may not be eligible for resizing or polishing.
• Changes During Servicing: The weight or dimensions of your jewelry may change slightly following servicing or repair.
• Proof of Purchase: Proof of purchase or verification of the original purchase is required for warranty and complimentary care services. If the purchase cannot be verified, additional service fees may apply.
• Service Period: The two-year period for complimentary ring resizing and polishing begins on the date you receive your jewelry.
• Returns & Exchanges: All sales are final. Returns, exchanges, and trade-ins are not offered as part of our standard purchase policy.